24/7 SAIDSA Control Room (DOC)
Central to our risk management structure is the Digital Operations Centre (SAIDSA Approved).
The DOC is the nodal point exercising command, control and communication of our client’s Protection Programs. The DOC has dedicated monitoring stations for individual clients so that we can ensure each specific need is catered for.
The DOC Station is manned by dedicated controllers reporting to a DOC Manager. Each Station monitors, receives and processes digital signals like alarms, video feed and panic signals.
The DOC Station monitors the activities of all security and pro-active coordinated interventions for a protection program. All distress calls (digital and live) from clients are received by the DOC Station from where coordinated interventions are dispatched.
